Solutions /Vendor Risk & COI Management

Vendor Risk & COI Management

A certificate tells you a vendor has insurance, not whether their coverage meets your contract requirements, whether their policies exclude critical coverage, or if their financial footing is sound. Ebix brings it all together: from real-time analysis of contracts and policies to AI-powered certificate review and proactive financial risk screening.

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What Ebix Risk Delivers

Vendor risk that goes deeper than the certificate.

Ebix combines contract intelligence, certificate and policy validation, and financial risk screening in a single connected workflow, so compliance reflects what your contracts actually require, not a generic template.

Contract & Policy Intelligence

Contract Lens analyzes your agreements in real time, extracting insurance obligations so every requirement is captured. Policy Lens flags hidden exclusions, bringing critical gaps in vendor coverage to the surface.

AI-Powered Certificate Review

Certificates are validated against each vendor's real contractual requirements, surfacing deficiencies, policy exclusions, and coverage gaps that template-based checks miss.

Self-Service Vendor Onboarding

A vendor portal and automated intake bring certificates, policies, and supporting documents into one place, with renewal reminders handled for you.

Deficiency Resolution

Coverage gaps are flagged and driven through to resolution with your vendors, so issues get closed, not just logged.

Financial Risk Screening

Proactive financial risk screening surfaces early warning signals across your vendor network, before they become claims or disruptions.

Flexible Service Models

Run it as self-service software or lean on our team of experts for full-service tracking, scaling the support to fit your program.

How it works

From contract to confirmed coverage.

A structured, connected workflow from the agreement through to audit-ready compliance.

1
Contract Analyzed

Contract Lens analyzes each vendor agreement in real time and extracts its specific insurance requirements.

2
Certificate Reviewed

AI-powered review validates incoming certificates against those real requirements, not a generic template.

3
Deficiencies Resolved

Gaps, exclusions, and shortfalls are flagged and followed through to resolution with your vendors.

4
Compliance Confirmed

Audit-ready status across your vendor network, with experts available to handle the exceptions.

Products in this solution

Built on the Ebix Risk platform.

Ebix COI powers certificate collection and vendor compliance, with the Lens Suite adding intelligence on top. Contract Lens reads obligations from your agreements, Policy Lens reviews full policies for exclusions and gaps, and Financial Lens surfaces vendor financial risk.

Ebix COI

Certificate collection, validation & vendor compliance — centralizing intake, tracking, and renewal reminders for your full vendor network.

Contract Lens

Reads obligations from your vendor agreements in real time, extracting the exact insurance requirements each contract specifies.

Policy Lens

Reviews full policies for exclusions and coverage gaps, surfacing deficiencies that template-based certificate checks miss.

Financial Lens

Surfaces vendor financial risk proactively, adding early warning signals across your network before issues become claims or disruptions.

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FAQ

Common questions about Vendor Risk & COI Management.

Vendor risk and COI management goes beyond collecting certificates—it validates coverage against each vendor’s contractual requirements, reviews policies for exclusions, tracks renewals, and screens financial risk. Ebix Risk connects contract intelligence, AI-powered certificate review, and deficiency resolution in one workflow.

Risk managers, procurement, and compliance teams managing large vendor or subcontractor networks in construction, real estate, healthcare, staffing, and enterprise programs who need audit-ready compliance—not just proof that a certificate exists.

A certificate alone does not confirm that coverage meets contract requirements, that policies exclude critical risks, or that a vendor’s financial footing is sound. This solution analyzes contracts and policies, validates COIs against real obligations, and drives gaps to resolution before they become liability exposure.

Contract Lens extracts insurance requirements from each agreement. Incoming certificates are reviewed against those requirements with AI-powered validation. Deficiencies and exclusions are flagged and worked through with vendors until compliance is confirmed—with optional expert support for exceptions.

Ebix COI centralizes certificate intake, tracking, and renewals. The Lens Suite adds Contract Lens for obligation extraction, Policy Lens for exclusion and gap review, and Financial Lens for proactive vendor financial risk screening.

Yes. Organizations can operate Ebix COI as self-service software with automated vendor onboarding and renewal reminders, or engage Ebix experts for full-service tracking and exception handling—scaling support to fit program size and internal capacity.

Get ahead of vendor risk. Stay audit-ready.

Talk to an Ebix Risk specialist about what a connected, contract-to-coverage compliance program looks like for your organisation.

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